Machina -By ROOOR

(ROOOR MilanVia Montenapoleone 8, 20121 Milano MI, Italy)

(ROOOR BerlinKurfürstendamm 225, 10719 Berlin, Germany)

(California, located at 1234 Palm Avenue, Beverly Hills, CA 90210)

Important Notice:In-Store Pickup
For local pickup, customers must select "Pick-up in Store" during checkout and provide proof of their order confirmation email or order number along with their email.

Know More about us:

The founders of ROOOR came together with a shared vision: to create high-performance gear that blends durability, functionality, and style,

With expertise in design, engineering, marketing, and operations, they built a brand that pushes the limits of innovation.
Established in the UK in 2015, ROOOR quickly gained a reputation for premium quality and tactical efficiency. Today, their mission remains the same—delivering top-tier gear for those who demand the best.

*ROOOR is a brand owned by Avocado Group, which has been based in Germany since its founding in 2002.

• 

  Lukas Schneider( Partner & Co-Founder)

  (Reminds everyone that "co-founder" means she gets the last say on lunch orders.)

• 

  Sophia Carter( Head of Marketing)

  (Can sell a motorcycle jacket to someone who doesn’t own a motorcycle.)

• 

  Emma Fischer ( Head of Operations)

  Runs the company like a well-oiled machine—except when coffee runs out.

• 

  Ethan Brooks(Lead Engineer)

  (Thinks every product needs "just one more" upgrade.)

• 

  Madeline Hayes(Logistics & Operations Manager)

  (Knows where every package is, even before the tracking updates.)

Return & Refund Policy

• Return Window: 30 days from delivery for unused items in original packaging with proof of purchase.
• Refund Eligibility: Customers can request a refund within 15 days of delivery, issued to the original payment method.
• How to Return: Contact info@theaeroo.shop or info@rooor.shop before sending returns. Approved returns must be sent to:
  71-75, Shelton Street, Covent Garden, London WC2H 9JQ, UK.

Shipping Policy

• Processing Time: Orders are processed within 1-2 business days after payment confirmation.
• Standard Shipping (Free): Delivery within 5-12 business days.
• Express Shipping: Available in select countries, delivered in 3-5 business days.
• Priority Shipping: Available in select countries, delivered in 1-2 business days.
• Restrictions: We do not ship to P.O. Boxes, APO/FPO addresses, or restricted locations. Delivery times may vary during peak seasons.